IPCARE Technologies ("IPCARE," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit ipcare.ca, contact us, use our services, or interact with applications and integrations operated by IPCARE, including our LinkedIn marketing integration.
1. Information we collect
Depending on how you interact with us, we may collect:
- Contact and business information, such as your name, email address, telephone number, company, job title, and the contents of your inquiry.
- Service information that you provide when requesting an assessment, quotation, consultation, project, or managed service.
- Website and device information, such as IP address, browser type, device type, pages viewed, referral source, and basic usage information collected through server logs or cookies.
- LinkedIn information made available to our application with your authorization, such as your LinkedIn member identifier, basic profile information, organization or Page identifiers, Page-management permissions, and content needed to create or manage approved organization posts.
- Communications and records needed to respond to requests, provide services, maintain security, and comply with legal obligations.
Please do not send passwords, private keys, access tokens, confidential network configurations, or other unnecessary sensitive information through website forms or social-media messages.
2. How we use information
We may use personal information to:
- Respond to inquiries and provide requested information, quotations, consultations, projects, and services.
- Operate, maintain, secure, and improve our website, services, and business processes.
- Communicate with customers, prospective customers, vendors, distributors, and technology partners.
- Prepare, review, schedule, or publish IPCARE content on LinkedIn when an authorized IPCARE administrator has requested and approved the action.
- Authenticate authorized users and maintain the security of our applications and integrations.
- Detect misuse, investigate incidents, enforce agreements, and comply with applicable law.
- Send marketing communications where permitted by law and provide a way to unsubscribe.
We do not use the LinkedIn integration to publish, edit, message, react, follow, invite, advertise, or otherwise act on an account or Page without authorization from an IPCARE administrator.
3. Consent and choices
We collect, use, and disclose personal information with consent where consent is required. Consent may be express or implied depending on the nature and sensitivity of the information and the circumstances.
You may withdraw consent, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may prevent us from providing a requested feature or service.
You may revoke our LinkedIn application's access through your LinkedIn account settings. You may also contact us at info@ipcare.ca to request disconnection or deletion of information associated with the integration.
4. When we disclose information
We do not sell personal information.
We may disclose limited personal information:
- To service providers that help us operate our website, communications, hosting, security, analytics, or authorized integrations.
- To technology platforms, including LinkedIn, when necessary to perform an action that an authorized IPCARE administrator has requested.
- To professional advisers, insurers, auditors, or financing parties where reasonably necessary and subject to appropriate confidentiality obligations.
- To comply with law, a court order, or a lawful government request, or to protect rights, safety, systems, and property.
- In connection with a proposed or completed business transaction, subject to applicable legal safeguards.
Service providers may process information in Canada or other countries. When information is processed outside Canada, it may be subject to the laws of the jurisdiction where it is processed.
5. LinkedIn integration
Our LinkedIn integration is intended to support IPCARE's own company Page and authorized marketing workflow. Subject to the permissions granted by LinkedIn and an authorized administrator, the integration may access organization information, Page-management permissions, and content required to prepare or publish approved posts.
We use LinkedIn information only to provide the requested integration, maintain security, troubleshoot the service, and meet legal obligations. We do not use LinkedIn data to build unrelated advertising profiles, and we do not sell LinkedIn data.
Access tokens and permissions are limited to authorized use. LinkedIn may independently collect and process information under its own privacy policy and terms.
6. Retention and deletion
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, to provide services, maintain appropriate business and security records, resolve disputes, and meet legal or contractual obligations.
When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it. You may request deletion of information associated with our LinkedIn integration by emailing info@ipcare.ca. We may retain limited records where required by law, security, fraud prevention, or legitimate record-keeping obligations.
7. Security
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. These may include access controls, authentication, least-privilege permissions, secure configuration, monitoring, and protection of credentials and access tokens.
No website, transmission, or storage system can be guaranteed to be completely secure. If you believe information provided to IPCARE has been compromised, contact us promptly at info@ipcare.ca.
8. Cookies and website analytics
Our website may use essential cookies and similar technologies needed for operation, security, preferences, or basic analytics. Browser settings can be used to block or delete cookies, although doing so may affect some website functions.
If we introduce non-essential analytics, advertising cookies, or new tracking technologies, we will update our notices and obtain consent where required.
9. Access and correction
Subject to applicable law, you may request access to personal information we hold about you or ask us to correct inaccurate or incomplete information. We may need to verify your identity before completing a request.
To make a request, email info@ipcare.ca with the subject line Privacy Request. We will respond within the period required by applicable law or explain if additional time is needed.
10. Children's privacy
Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children through our website or LinkedIn integration.
11. Third-party websites and services
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and IPCARE is not responsible for those practices.
12. Changes to this policy
We may update this Privacy Policy when our practices, services, integrations, or legal obligations change. The updated version will be posted on this page with a revised "Last updated" date. Material changes may also be communicated through an appropriate additional notice.
13. Contact us
IPCARE Technologies
Milton, Ontario, Canada
Email: info@ipcare.ca
Website: https://ipcare.ca/
If you are not satisfied with our response, you may have the right to contact the Office of the Privacy Commissioner of Canada or another applicable privacy regulator.