Managed cybersecurity services protecting UAE businesses
CYBERSECURITY SERVICES

NESA Compliance Services in the UAE

Gap assessment, remediation and audit preparation for the UAE Information Assurance Standards, from a team that has run this programme from our Abu Dhabi office for two decades.

NESA / UAE IAS: What It Is, Who It Applies To, and How We Help

NESA is not optional. If you operate in a critical sector in the UAE, energy, government, banking, telecom, transport or healthcare. The Information Assurance Standards framework applies to you, whether you have started the work or not. A naming note: in 2020, the National Electronic Security Authority (NESA) was absorbed into the UAE Signals Intelligence Agency, with policy responsibility now sitting with the UAE Cyber Security Council. The standards did not change. The controls are still in force, still audited, and still universally called NESA compliance. The term has stuck.

The UAE IAS is a tiered control framework across six management domains (M1-M6, covering governance, risk management, awareness, HR security, compliance and performance evaluation) and nine technical domains (T1-T9, covering asset management, physical security, operations, communications, access control, third-party security, information systems, incident management and continuity). There are 188 controls in total, though not every control applies to every organisation, applicability is determined by your sector and risk profile. Each control carries a priority rating from P1 (critical) through P5 (advisory). Audit enforcement focuses on P1 and P2, which is where remediation effort needs to be concentrated first.

NESA audits are scheduled, not surprise visits. They run through your sector regulator depending on your sector. The auditor pre-issues an Information Assurance Maturity Model (IAMM) questionnaire scoring each control on a 0-5 scale, followed by a site visit with interviews and evidence sampling. The most common issue at first audit is not missing controls. It is missing evidence. Controls exist but are not documented, dated, named to an owner or tested on a verifiable schedule. The fix is operational: an evidence repository, named control owners and calendar-driven attestation.

Sector overlays on top of NESA. Banking: the banking sector regulator layers additional requirements around payment systems, third-party risk and incident reporting. The two frameworks share substantial coverage, so a single programme can address both. Energy: energy and federal entities add OT security expectations, IT/OT segmentation, ICS/SCADA hardening, vendor remote-access controls, with T6 (third-party) and T8 (incident management) typically the heaviest workstreams. Healthcare: healthcare regulators reference NESA as the baseline for licensed facilities, with patient data classification and clinical system continuity as the typical focus areas. Telecom: the telecom regulator enforces the framework through operator licensing, with deeper scrutiny on operations management and communications security.

A NESA programme typically runs through gap assessment, a prioritised remediation roadmap, technical and policy control implementation, a mock audit, and formal audit support, with ongoing controls operation available as a managed service afterwards. Programme scope and timeline vary significantly by organisation size, existing control maturity and sector overlay complexity. We scope engagements after the initial gap assessment and provide a fixed-price proposal per phase, so you have cost clarity before committing to each stage, not after.

Protecting endpoints, identities, email and cloud across the UAE

SCOPE

What We Protect

From the endpoint to the cloud console, we manage the layers your environment depends on, security controls deployed, monitored and kept current.

  • Endpoints, laptops, desktops and mobile devices
  • Identities, user accounts, admin credentials and service accounts
  • Email, inbound threats, phishing, BEC and data-loss prevention
  • Networks, LAN, WAN and cloud connectivity
  • Cloud, Microsoft 365, Azure and AWS configuration and posture
  • Servers, Windows, Linux, VMware and cloud workloads
  • Data, classification, DLP and access controls
  • Compliance posture, NESA, UAE PDPL, ISO 27001 and sector frameworks

Capabilities

What's Included

NESA Gap Assessment

Full IAS controls audit against your current state, honest scoring, prioritised remediation list, evidence-readiness scoring against the IAMM 0-5 scale.

Remediation Roadmap

Phased plan with owners, timelines and effort estimates, sequenced so quick wins build momentum and the audit window drives the critical path.

Technical Control Implementation

Identity, network segmentation, endpoint, vulnerability management, SIEM, DLP, PAM and OT/IT separation, built to the IAS requirements with named vendor selections.

Policy & Procedure Authoring

Information security policy, acceptable use, classification, incident response, BCP/DR, third-party, written in plain language, mapped control-by-control to NESA references.

IAS Audit Preparation

Evidence packs, control narratives, IAMM questionnaire responses and full mock audits so the real one is the routine one.

Ongoing Controls Operations

Continuous monitoring, control testing, exception management, calendar-driven attestation and quarterly evidence collection cycles.

Board & Regulator Reporting

Executive-ready dashboards and audit-ready evidence, translated for technical and non-technical audiences, formatted to sector-regulator expectations.

Sector-Specific Overlays

Additional control sets layered on top of NESA for banking, telecom, healthcare, energy and federal government sectors.

Why IP Care

What Sets Us Apart

Audit-ready posture
Move from reactive scrambling to a defendable, evidenced control environment with named owners and tested controls on a verifiable schedule.
Multiple frameworks, one programme
NESA work advances ISO 27001 and UAE PDPL simultaneously. The frameworks overlap substantially, so one programme moves you forward across all of them.
Evidence-first approach
Controls that cannot be evidenced do not exist at audit. We build the evidence infrastructure alongside the controls, not as an afterthought before the site visit.
Sequenced against your audit window
Every programme is paced against your actual audit date and sector regulator reporting cycle, not a generic template. If you have a hard deadline, we plan backwards from it.
Fixed-price per phase
No hourly meter. Scoped statement of work with deliverable-based milestones per phase. You know what you are paying for before you sign each stage.
Knowledge transfer built in
Everything we build is documented and handed over. The goal is your team operating controls confidently long after the initial programme ends.

Our Delivery Approach

How We Deliver

A proven, repeatable approach, used on every engagement.

01

Assess

Map current controls to NESA IAS using the official IAMM questionnaire. Identify gaps by domain, severity and remediation effort.

02

Plan

Build a costed, sequenced remediation roadmap with owners, milestones and dependencies, paced against your audit window.

03

Remediate

Implement controls, technical, procedural and governance, with our team alongside yours. Regular steering and evidence reviews throughout.

04

Mock Audit

Internal audit using the same evidence checklist a NESA auditor uses, close remaining gaps before the formal assessment.

05

Audit Support

On-site support during the formal audit, control walkthroughs, evidence presentation, auditor liaison and finding-response drafting.

06

Operate & Attest

Ongoing controls operation, quarterly attestation, evidence refresh and audit support through subsequent certification cycles.

Who It's For

Industries We Serve

Energy & UtilitiesGovernment & FederalBanking & FinanceTelecommunicationsTransport & LogisticsHealthcareCritical Infrastructure

Questions & Answers

Frequently Asked Questions

Is NESA still active now that the agency was absorbed into SIA?

Yes. The agency changed in 2020 when NESA was absorbed into the UAE Signals Intelligence Agency, with policy oversight now sitting with the UAE Cyber Security Council. The Information Assurance Standards themselves are unchanged and still actively audited. Most people, including auditors, still call it NESA compliance.

Who has to comply with NESA / UAE IAS?

Organisations operating in UAE critical sectors, energy, government, banking and financial services, telecommunications, transport, healthcare and emergency services. If you operate in one of those sectors and have not formally engaged with the framework, you are likely already in scope. Your sector regulator will eventually ask.

How long does a NESA compliance programme take?

It depends on your current control maturity, organisation size and how much of an audit window you have. Organisations starting from no formal NESA mapping typically run longer than those with mature controls already aligned to ISO 27001 or NIST CSF. We scope the timeline after the initial gap assessment, a realistic estimate requires seeing your actual gap profile rather than applying a generic figure.

What does a NESA compliance programme cost?

Costs are scoped per engagement based on organisation size, existing control maturity and sector overlay complexity. We provide a fixed-price proposal after the initial gap assessment, never an hourly meter. Gap assessment, remediation and implementation are typically scoped as separate phases, so you have cost clarity before committing to each stage.

How does NESA relate to ISO 27001 and UAE PDPL?

The frameworks overlap substantially. A significant portion of ISO 27001 Annex A controls map to NESA IAS requirements. UAE PDPL covers personal data handling that intersects with several NESA data classification and access control requirements. For banking clients, the sector banking framework shares extensive coverage with NESA. We run these as an integrated programme where it makes sense. You do not pay for the same control twice.

What is the IAS audit and how do you prepare for it?

The audit is the formal assessment of your controls, typically scheduled through your sector regulator. The auditor pre-issues an IAMM questionnaire scoring each control on a 0-5 maturity scale, followed by a site visit with interviews and evidence sampling. We prepare clients by running internal mock audits using the same evidence checklist, closing gaps before the real auditor arrives. The most common issue is not missing controls. It is insufficient evidence that they actually run.

What are the most common gaps you find in first assessments?

Three come up consistently: incomplete asset and vendor inventories, untested business continuity plans, and weak privileged access controls. All three are slow to fix and disproportionately costly to leave unaddressed. Expect to invest time here regardless of how mature the rest of your environment is.

Is cloud, AWS, Azure, Microsoft 365, compatible with NESA?

Yes. AWS, Azure and Microsoft 365 all operate UAE regions positioned for NESA / UAE IAS compliance. The work shifts from data residency to control configuration, landing zones, conditional access, audit logging, classification labels and data loss prevention. The shared-responsibility model means the cloud provider covers some controls and you cover others. We map this explicitly so nothing falls between the gaps. Specific data classifications in regulated sectors may carry residency requirements that point to UAE-region cloud or on-premise hosting. We map this as part of the initial assessment.

Ready to Strengthen Your Security?

Start with a security assessment. We will show you where you are exposed and what to fix first, no commitment required.

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