Windows and Linux server management and virtualization across the UAE

MANAGED IT SERVICES

Server Management Services in the UAE

Physical and virtual servers, patched, monitored and kept running, Windows and Linux.

Server Management Services UAE: The Managed Approach

Server management in the UAE often follows a familiar pattern: patches applied when something breaks, no monitoring in place, capacity that was "fine last year" until it isn't, and admin performed by whoever was available, with no documentation to show for it. That's the environment we most commonly audit when a client has been running without a managed server service.

IP Care manages physical and virtual server environments across the UAE, Windows Server, Red Hat and Ubuntu Linux, VMware vSphere, Hyper-V, Nutanix and Azure Stack HCI. Every environment we take on is inventoried, baselined and brought under 24/7 NOC monitoring from day one.

Whether you need a single domain controller managed or a multi-tier private cloud operated, the engagement starts with an audit and a clear scope. We have been delivering server management in Dubai, Abu Dhabi and across the UAE since 2003.

Managing physical and virtual servers, hypervisors and Active Directory

SCOPE

What We Cover

End-to-end server management, physical and virtual, Windows and Linux, on-prem and cloud-edge.

Physical servers, HPE, Dell and Cisco UCS bare-metal
Virtual machines, VMware vSphere, Microsoft Hyper-V and Nutanix AHV
Windows Server, 2012 R2 through 2022, including domain controllers
Linux, Red Hat Enterprise Linux, Ubuntu and CentOS/Rocky Linux
Active Directory, DNS and DHCP
Patching and updates, OS, drivers, firmware and application stacks
Monitoring and alerting, 24/7 NOC visibility with performance baselines
Capacity planning and server hardening

Capabilities

What's Included

Windows & Linux Server Administration

Day-to-day administration of Windows Server and Linux environments, configuration, user management, performance tuning and fault resolution.

Virtualization (VMware / Hyper-V / Nutanix)

Management of VMware vSphere, Microsoft Hyper-V and Nutanix AHV, VM provisioning, snapshot management, resource allocation and host maintenance.

Patch & Update Management

Scheduled patching across OS, drivers, firmware and application stacks, with a patch register, exception handling and out-of-hours deployment windows.

Server Monitoring & Performance

Continuous monitoring of CPU, memory, disk, network and application metrics from our 24/7 NOC, with alerting thresholds and escalation procedures in writing.

Server Hardening & Security

CIS benchmark hardening, access control reviews, service minimisation and audit-log configuration, reducing the attack surface before an incident occurs.

Active Directory, DNS & DHCP

Operations and health monitoring for Active Directory, DNS and DHCP, replication checks, GPO management, schema updates and incident response.

Why IP Care

What Sets Us Apart

20+ years of UAE server delivery

Managing server environments in the UAE since 2003, from a single domain controller to multi-site VMware estates running thousands of VMs.

Multi-platform, not single-vendor

We manage Windows Server, Red Hat, Ubuntu, VMware, Hyper-V and Nutanix. The platform is whatever you already have, not what we prefer to sell.

24/7 NOC monitoring

Your servers are watched continuously. Faults are caught and actioned before they become outages, not reported by a user who noticed something was slow.

Local engineers, on-site when needed

UAE-based server engineers who can be on-site for hardware faults, planned migrations and major changes, not a remote-only support desk.

Documented and audit-ready

Every server we manage is inventoried, baselined and patched on record. Configuration baselines, change logs and patch reports are available on request.

UAE, Qatar and Saudi Arabia

We manage server estates across the GCC from a single accountable team, one SLA, one point of contact, no separate contracts per country.

Our Delivery Approach

How We Deliver

A proven, repeatable approach, used on every engagement.

Audit & Baseline

Server inventory, OS and firmware versions, patch status, performance baseline and a gap-analysis report, before we touch anything.

Harden & Document

CIS benchmark review, access control cleanup, monitoring deployment and full documentation of your server estate.

Migrate or Deploy

For new infrastructure or virtualisation projects, design, build and migration with a tested rollback plan and no unplanned downtime.

Monitor 24/7

NOC-backed monitoring from day one, CPU, memory, disk, services and application health with alerting thresholds defined in your SLA.

Maintain & Report

Scheduled patching, capacity reviews, monthly server health reports and quarterly roadmap reviews.

Who It's For

Industries We Serve

EnterpriseBanking & FinanceHospitalityFacilities ManagementGovernment-AdjacentHealthcareEducationOil & Gas

You May Also Need

Related Services

Managed IT Services

The full IT stack under one SLA, networks, servers, endpoints, cloud and help desk.

Explore

Network Management

LAN, WAN, SD-WAN and enterprise WiFi, managed, monitored and kept performing.

Explore

Data Backup & Recovery

Scheduled, tested backups with verified restore times, and a DR plan that holds up under a real recovery event.

Explore

Cybersecurity Services

SOC, Zero Trust, endpoint protection and compliance, security that starts at the server layer.

Explore

Questions & Answers

Frequently Asked Questions

Do you manage both physical and virtual servers?

Yes. We manage physical bare-metal servers (HPE, Dell, Cisco UCS) and virtual machines running on VMware vSphere, Microsoft Hyper-V and Nutanix, often within the same client environment. Physical and virtual are managed as a single estate under one SLA, so there is no gap between the two layers.

Do you support both Windows and Linux?

Yes. Our engineers work across Windows Server (2012 R2 through 2022) and Linux (Red Hat Enterprise Linux, Ubuntu and CentOS/Rocky Linux). Most enterprise environments in the UAE run a mix of both, and we manage them together without requiring separate support contracts for each platform.

Do you patch outside business hours?

Yes, and that is the default for production systems. Patching windows are agreed as part of the engagement scope, typically overnight or at weekends. We document every patch applied, handle exceptions when a patch cannot be deployed, and report monthly on patch compliance across the estate.

Can you take over our existing VMware or Hyper-V environment?

Yes. We onboard existing VMware and Hyper-V environments without requiring a rebuild or platform change. Onboarding starts with an audit, VM inventory, host capacity, snapshot status, backup configuration, followed by documentation, monitoring deployment and a formal handover. We take on environments in any state, including those that have not been properly maintained.

Is server health monitored 24/7?

Yes. Every server we manage is monitored continuously from our UAE-based NOC. We track CPU, memory, disk utilisation, network interfaces, Windows and Linux services, and application health indicators. When a threshold is breached or a service drops, the NOC responds according to a documented escalation runbook. For critical events an engineer is on call under your SLA.

Talk to Our Server Engineers

Whether you need a server health audit, a virtualisation project or a managed server SLA, our UAE-based team can scope it. No commitment required.

Get a Free Quote UAE +971 50 6828290 Canada +1 416 786 0782